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Update Reservation

An existing reservation is modified in HMS. This event is triggered when HMS sends an OTA_HotelResNotifRQ message with @ResStatus="Modify".

Data Synced

  • Reservation details (confirmation number, check-in/check-out dates, status)
  • Room type and rate plan
  • Guest information (primary guest and additional guests)
  • Nightly rate breakdown
  • VIP status and membership
  • Reservation notes and special requests

Effect in ABRA

When this event is received, ABRA:
  • Refreshes all reservation details (same process as a new reservation)
  • Updates guest profiles for everyone on the reservation
  • Updates room type and rate plan assignments
  • Imports any new or changed notes for processing
  • Preserves the existing reservation status (modifications do not change status)