New Reservation
A new reservation is created in HMS. This event is triggered when HMS sends anOTA_HotelResNotifRQ message with @ResStatus="Commit".
Data Synced
- Reservation details (confirmation number, check-in/check-out dates, status)
- Room type and rate plan
- Guest information (primary guest and additional guests)
- Nightly rate breakdown
- VIP status and membership
- Reservation notes and special requests
Effect in ABRA
When this event is received, ABRA:- Creates a new reservation with all booking details
- Creates or updates guest profiles for everyone on the reservation
- Records room type and rate plan assignments
- Imports notes so they can be processed for guest preferences and celebrations
- Sets the reservation status to “Upcoming”
Learn more about how statuses work in ABRA: Reservation Statuses.