Skip to main content

​
Delete Profile

A guest profile is deleted in HMS. This event is triggered when HMS sends an OTA_ProfileCreateRQ message with @StatusCode='1' (Marked for Deletion) on the profile.
HMS uses the same OTA_ProfileCreateRQ message type for new, modified, and deleted profiles. A deletion is distinguished by @StatusCode='1' on the profile element, rather than using a separate delete message type.

​
Data Synced

  • Guest profile ID marked for deletion (@StatusCode='1')

​
Effect in ABRA

When this event is received, ABRA:
  • Soft-deletes the guest profile (preserves historical data)
  • Maintains existing reservation relationships for audit purposes
  • Guest data remains available for historical reports