Quick Start Guide
This guide covers the essential workflows you’ll use every day. In just a few minutes, you’ll be ready to start delighting guests.
Getting Started
Log In
Go to app.abrahospitality.com and enter your credentials.
Your Dashboard at a Glance
Your dashboard is your command center. Here’s what you’ll see:Today's Arrivals
Guests checking in today with their profiles, preferences, and celebrations.
Today's Departures
Guests checking out. Last chance to create a lasting impression.
In-House Guests
Everyone currently staying at the property.
Open Hurdles
Issues requiring attention, sorted by priority.
Essential Workflows
- Find a Guest
- Add a Nugget
- Log a Hurdle
- Record a Wow Moment
Keyboard Shortcuts
Power users love shortcuts. Here are the essentials:| Shortcut | Action |
|---|---|
/ | Open search |
g then d | Go to dashboard |
g then a | Go to arrivals |
g then i | Go to in-house |
g then h | Go to hurdles |
? | Show all shortcuts |
Press
? at any time to see the full list of keyboard shortcuts.What’s Next?
Learn the Vocabulary
Glossary - Understand Nuggets, Hurdles, Preferences, and more
Understand Living Profiles
Core Concept - How guest profiles grow and evolve
Master Guest Intelligence
Core Concept - Capturing and using guest insights
Need Help?
Questions? Reach out to your hotel administrator or contact support@abrahospitality.com