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New Reservation

A new reservation is created in Oracle Opera.

Data Synced

  • Reservation details (confirmation number, check-in/check-out dates, status)
  • Room assignment and room type
  • Guest information (primary guest and additional guests)
  • Pricing (total amount, nightly rates, taxes)
  • Number of adults and children
  • How the booking was made (direct, travel agent, company)
  • VIP status and loyalty membership
  • Reservation notes and special requests

Effect in ABRA

When this event is received, ABRA:
  • Creates a new reservation with all booking details
  • Creates or updates guest profiles for everyone on the reservation
  • Records which room is assigned for each night
  • Imports notes so they can be processed for guest preferences and celebrations
  • Stores the full pricing breakdown