Note Processing
ABRA uses AI to automatically extract guest intelligence from reservation notes.
Overview
When reservation notes sync from the PMS, ABRA’s AI analyzes them to extract:- Preferences
- Celebrations
- Nuggets
Processing Pipeline
Note Statuses
| Status | Description |
|---|---|
| pending | Awaiting processing |
| processing | AI analysis in progress |
| completed | Extractions ready for review |
| failed | Processing error |
