> ## Documentation Index
> Fetch the complete documentation index at: https://docs.abrahospitality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quick Start

> Get started with ABRA in 5 minutes

# Quick Start Guide

<Info>
  This guide covers the essential workflows you'll use every day. In just a few minutes, you'll be ready to start delighting guests.
</Info>

***

## Getting Started

<Steps>
  <Step title="Log In" icon="right-to-bracket">
    Go to [app.abrahospitality.com](https://app.abrahospitality.com) and enter your credentials.
  </Step>

  <Step title="Explore Your Dashboard" icon="gauge-high">
    You're in! Your dashboard is personalized based on your role and shows everything you need to know.
  </Step>
</Steps>

<Tip>
  **First time?** Contact your hotel administrator if you don't have login credentials.
</Tip>

***

## Your Dashboard at a Glance

Your dashboard is your command center. Here's what you'll see:

<CardGroup cols={2}>
  <Card title="Today's Arrivals" icon="plane-arrival">
    Guests checking in today with their profiles, preferences, and celebrations.
  </Card>

  <Card title="Today's Departures" icon="plane-departure">
    Guests checking out. Last chance to create a lasting impression.
  </Card>

  <Card title="In-House Guests" icon="bed">
    Everyone currently staying at the property.
  </Card>

  <Card title="Open Hurdles" icon="triangle-exclamation">
    Issues requiring attention, sorted by priority.
  </Card>
</CardGroup>

***

## Essential Workflows

<Tabs>
  <Tab title="Find a Guest">
    <Steps>
      <Step title="Open Search">
        Click the search bar or press <code>/</code> anywhere in ABRA
      </Step>

      <Step title="Type Guest Name">
        Results appear as you type. Search by name, room number, or confirmation.
      </Step>

      <Step title="View Profile">
        Click on the guest to open their Living Profile with full history.
      </Step>
    </Steps>

    <Tip>
      **Pro tip:** Press <code>/</code> from any screen to instantly open search.
    </Tip>
  </Tab>

  <Tab title="Add a Nugget">
    When you learn something valuable about a guest:

    <Steps>
      <Step title="Open Guest Profile">
        Find and open the guest's profile
      </Step>

      <Step title="Click Add Nugget">
        Select the "Add Nugget" button
      </Step>

      <Step title="Enter the Insight">
        Be specific: *"Training for Boston Marathon next month"* is better than *"likes running"*
      </Step>

      <Step title="Save">
        The nugget is now part of their Living Profile forever
      </Step>
    </Steps>

    <Note>
      Good nuggets are **specific**, **actionable**, and **timeless**. Ask yourself: would this help a colleague serve this guest better on a future visit?
    </Note>
  </Tab>

  <Tab title="Log a Hurdle">
    When a guest has an issue:

    <Steps>
      <Step title="Open Guest Profile">
        Find the affected guest
      </Step>

      <Step title="Click Log Hurdle">
        Select "Log Hurdle" from the actions menu
      </Step>

      <Step title="Describe the Issue">
        What happened? Be clear and factual.
      </Step>

      <Step title="Rate the Temperature">
        How upset is the guest? (1-10 scale)
      </Step>

      <Step title="Assign & Save">
        Select the responsible department. They'll be notified immediately.
      </Step>
    </Steps>

    <Warning>
      Every hurdle automatically sends an email notification. The right people will know instantly.
    </Warning>
  </Tab>

  <Tab title="Record a Wow Moment">
    When you create something special:

    <Steps>
      <Step title="Open Guest Profile">
        Find the guest you delighted
      </Step>

      <Step title="Click Add Wow Moment">
        Select "Add Wow Moment"
      </Step>

      <Step title="Describe the Magic">
        What did you do? Why was it special?
      </Step>

      <Step title="Add Photos">
        A picture is worth a thousand words
      </Step>

      <Step title="Credit Your Team">
        Tag everyone who helped make it happen
      </Step>
    </Steps>

    <Tip>
      **Recognition matters!** Tagged team members are celebrated for their contribution.
    </Tip>
  </Tab>
</Tabs>

***

## Keyboard Shortcuts

Power users love shortcuts. Here are the essentials:

| Shortcut                           | Action             |
| ---------------------------------- | ------------------ |
| <code>/</code>                     | Open search        |
| <code>g</code> then <code>d</code> | Go to dashboard    |
| <code>g</code> then <code>a</code> | Go to arrivals     |
| <code>g</code> then <code>i</code> | Go to in-house     |
| <code>g</code> then <code>h</code> | Go to hurdles      |
| <code>?</code>                     | Show all shortcuts |

<Note>
  Press <code>?</code> at any time to see the full list of keyboard shortcuts.
</Note>

***

## What's Next?

<CardGroup cols={2}>
  <Card title="Learn the Vocabulary" icon="book" href="/glossary">
    **Glossary** - Understand Nuggets, Hurdles, Preferences, and more
  </Card>

  <Card title="Understand Living Profiles" icon="user" href="/concepts/living-profile">
    **Core Concept** - How guest profiles grow and evolve
  </Card>

  <Card title="Master Guest Intelligence" icon="lightbulb" href="/concepts/guest-intelligence">
    **Core Concept** - Capturing and using guest insights
  </Card>
</CardGroup>

***

## Need Help?

<Info>
  **Questions?** Reach out to your hotel administrator or contact [support@abrahospitality.com](mailto:support@abrahospitality.com)
</Info>