> ## Documentation Index
> Fetch the complete documentation index at: https://docs.abrahospitality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# New Profile

> HMS new guest profile created event

# New Profile

A new guest profile is created in HMS.

This event is triggered when HMS sends an `OTA_ProfileCreateRQ` message with a profile ID that ABRA has not seen before.

<Note>
  HMS uses the same `OTA_ProfileCreateRQ` message type for new, modified, and deleted profiles. ABRA determines the action as follows: if `@StatusCode='1'` is present, it is treated as a deletion; otherwise, if the profile ID already exists in ABRA's database, it is an update; if the profile ID is new, it is a creation.
</Note>

## Data Synced

* Guest profile ID and name (first, last)
* Contact information (email, phone)
* Address details (street, city, state, postal code, country)
* VIP status (`@VIP_Indicator`) and VIP code (`@Text` / `@CustomerValue`)
* Personal details (gender, language, date of birth)
* Marketing opt-in preference (`@ShareAllMarketInd`)

## Effect in ABRA

When this event is received, ABRA:

* Creates a new guest profile with all available information
* Maps the HMS VIP code to an ABRA VIP tier (Diamond, Platinum, Gold, Silver)
* Imports address and contact details